Track Your Order

Waiting for your order? You can track your package using the tracking number provided in your shipping confirmation email.

Once your order has been shipped, you will receive an email with your tracking details. Please allow 1–3 business days for the tracking information to update in the carrier system after shipment.

How to Track Your Package

Enter your tracking number in the tracking box below to check the latest delivery status of your order.

Shipping Time

Orders are usually processed within 1–3 business days.
Standard U.S. shipping typically takes 7–12 business days after processing.

Delivery times may vary depending on your location, carrier service, weather conditions, or peak seasons.

Need Help?

If you cannot find your tracking number, or if your tracking information has not updated after a few days, please contact us and we will be happy to help.

Email: service@roroak.com
Response Time: Within 24 hours on business days

When contacting us, please include your order number and the email address used at checkout so we can assist you faster.

Thank You

Thank you for shopping with Roroak. We appreciate your trust and hope your frame brings warmth and meaning to your home.